Great game, HORRIBLE customer service.

Ill admit, Im addicted. Much more fun than Pokémon Go. More strategy needed for this game. Met a few players who are very welcoming and awesome, regardless of the faction you choose.
BUT.. Horrible Customer Service!!! Ive sent in reports of specific accounts that spoof, but they continue to play freely with the rest of us. No reply from customer service.

Want to change your agent name? For some odd reason, itll take AT LEAST a month and a half for them to allow you to.

Niantic seems to really not give a crap about its players. As long as were still buying portal frackers, right?

tufas06 about Ingress Prime, v1.109.0