Customer Service is bad

This company doesnt care about its playerbase nor whats wrong with their games. Dont get me wrong, this game is great, and is more refined and original compared to Pokemon GO, but this company repeats its mistakes and doesnt have a way for players to touch base with them to recognize any problems the players are facing with the game. They also ignore more than 80% of invalid portals that dont exist anymore or changed. They also cant tell the difference between who is cheating and who isnt. Until this company gets their **** together, dont bother with this game. You should check how the customer service is for a game before you stick to it.

Psycho Waffle about Ingress Prime, v1.109.0