Make user switch time out, and fix lag

I like this game but players take down a portal In my area in 1 minute even though the portal is checked every 5 minutes with the help of 10 agents but us we reported a portal that gave ammo like always with tons and can never be taken down like every hit it re heals even at night at any time it re heals and has the shield un breakable which is in an area that is well restricted to public only members can enter! #please fix

Muñecocu about Ingress Prime